Our Services
Pre-sale service
Our technical team have rich experience in textile machinery industry, we will analyse the present textile machinery market condition and provide our all products list details and weaving machine advantage to customers and then recommend the models and configurations according to customers demand, and provide the further machines details to customers according to your demand, so that our customers get the initial messages for weaving machinery details and purchase basis price, can help our customers solve their question and assist to do the right choice.
Sale Service
We will talk about further deep discussion with our customers for demand, analyse the requirements from multiple sides of looms, that include workshop space, weaving machine models, looms characteristics, life span of looms, fabrics organization component, production capacity and weaving machine maintenance items and business terms(payment term, delivery time, warranty time etc.), we also can help customers set up the full textile production line and custom made.
Quality Control
Our production management is base on international ISO 9001 certification and standard of textile machinery industry, both parties technical agreement, we always strictly control quality, monitor the whole production line processing, such as cast material of machine body, spare parts processing,hydraulic unit,pneumatic unit, electronic unit, and controller checking and inspection processing etc. and even assembling machine, commissioning and package of machines.
Packing And Loading
We make the firmly package of machine According to custom demand of customers country, and treat with fumigation for the wooden box, and strictly control the delivery time, ensure customers receive the goods on time, do the optimal difference freight way according to customers requirements, for easy to start to running the project after receive the goods, we will put the kinds of documents, including the goods instruction, operation instruction, circuit diagram, panel operation file, maintenance file and related videos.
Training
When the initial inspect to machine,We will conduct the first training for the customers in our factory, the training contents including the structure of machine,function of every unit, panel operation, operation notice, maintenance of machine etc, when the second training, will train the problems which actually meet at actual working. all customers engineers will be the expert of machine after the two training.
After Sale Service
We have very strong technical support team, that provide one more year quality guarantee for whole machine, include the all electronic unit and mechanical unit and provide the constant technical service and technical support and weaving machine soft update, we will help customer solve the all problem by video or face to face on time. we also have the regular return visiting for our clients.so that get the more feedback and quickly solve our clients problems.